Our knit kits and yarn have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
If you’ve had a change of mind, or your product is not what you were expecting, we will give you the option for a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. (This means that the wool has not been unwound.)
You’ll also need the receipt or proof of purchase.