Do you offer sizing options?
Did you know that most DIY brands charge extra for large sizes simply because they require more wool or material to create? We think this is unfair. We're working hard to extend the sizing for all of our kits in a way that keeps the price consistent for all sizes.
While all our styles are meant to be a loose fit, we appreciate that this doesn’t cater to all.
How do I care for my cardi?
You’ve invested your time and love into your beautiful knit, so make sure you take care of that baby! Our Merino wool should be hand washed in cool water with a wool detergent. Try not to wash your jumper too often, if it gets a bit stinky consider airing it out.
What does it mean when some yarn colours are on pre-order?
All our wool is custom spun and dyed, and we are always looking to add new colours to our collection. The pre-order yarns allow you to place an order for colours which are dropping in our next delivery.
Help! I've found a chunky part in my yarn, what do I do?
Our yarns are all natural fibers so there will be some variance in texture. Occasionally there will be an extra thin or extra thick part of the yarn - that’s totally normal. If it’s not too bad, you can knit through it. Otherwise you can cut that piece out of your yarn and then rejoin the pieces.
Uh-oh, my yarn is splitting. How do I fix it?
Sometime the piece of yarn your working might pull apart. That’s because we’re working with a chunky yarn, that's super fine, and there is a balance between keeping the yarn cozy and soft and making sure it stays together. If you come across a particularly loose section of yarn, you can cut that section out and rejoin.
I’ve got a knot in my yarn! Is this normal?
Sometimes two different pieces of yarn need to be joined together to make our wool balls. When you find a knot, that’s what you’ve stumbled upon! It’s a normal part of the spinning process and you can just knit through it.